1. Worldwide Shipping

We are proud to offer shipping services to over 200 countries. We work with trusted courier companies like DHL, FedEx, DTDC, Delhivery, Bluedart, and XpressBees to ensure your products are delivered safely and on time.

2. Shipping Within India

– Free Shipping: Available for all prepaid orders within India.
– Cash on Delivery (COD): ₹200 fee for COD orders.
– COD Eligibility: Available for orders between ₹999 and ₹10,000.
– Inclusive of GST: All prices include GST.

3. Order Processing and Dispatch

– Crafting: Each piece is made to order.
– Order Confirmation: You’ll receive an email once your order is confirmed.
– Dispatch Time: Orders are usually dispatched within 7-10 working days.
– Customization: Custom orders may take longer and incur a ₹500 fee. Custom orders are non-exchangeable.

4. Delivery Schedule

– Delivery Days: Monday to Saturday, 10 AM to 6 PM (excluding public holidays).
– Address Changes: Can only be made if the order hasn’t been shipped.
– Accurate Contact Info: Please provide a correct phone number and email address.

5. Tracking Information

– Notification: You will receive an email with tracking information once your package is dispatched.
– Delays: We assist in tracking but are not responsible for delays due to natural disasters or unforeseeable events.

6. Contact Information

For help or inquiries about your order, email us at [email protected].

7. International Shipping

– No COD: COD is not available for international orders.
– Shipping Charges: Vary based on destination.
– Payment: Only debit/credit cards are accepted.
– Custom Duties: Not included in listed prices.

8. International Shipping Duration

– Delivery Time: Typically 10-15 working days, but customs delays may occur.
– Shipping Partners: DHL or FedEx.
– Transit Days: Monday to Saturday.

9. Accurate Contact Details

– Contact Information: Please enter the correct details, including country code and zip code.
– Remote Areas: Additional shipping charges may apply.

10. Contact Us

For more information or questions about your order:

– Operating Hours: Monday to Saturday, 10 AM to 6 PM (IST)
– Phone: +91 95609 38228
– Email: [email protected]

For general inquiries, email us at [email protected]